When implementing or developing software, you often do not know what to expect. That also applies to Salesforce. IMCD decided to switch to Salesforce to further professionalize and improve the effectiveness and efficiency of marketing, sales and service. Nekst IT, the first Salesforce Partner worldwide to focus solely on Testing & Quality Assurance, successfully tested the implementation of Salesforce at IMCD.
IN THIS REFERENCE CASE YOU CAN READ:
- Why testing is essential in the implementation of a new CRM system.
- How to approach problems in a positive way during the test phase.
- How you can ensure that you achieve a high test depth with structure as a basis.
- How to use automated testing of software during implementation.
